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Privacy Statement

1. Our Commitment to Protecting your Data

Energy Hunters  (“Energy Hunters,” “EH,” “we,” “our,” or “us”) is committed to safeguarding your personal data. This privacy statement (“Policy”) covers how we collect, store, use, protect, and disclose the information obtained when you visit our website (“Site”), use our mobile application (“App”), and access Driver’s or Partner’s portal (“Services”). This Policy also covers how you can access, amend, and delete your personal information, and what rights you have as EH’s customers. 

We reserve the right to update or make necessary changes to this Policy without prejudice to existing laws and regulations. You are responsible for checking this Policy from time to time for updates and changes. When changes are material, we may inform you via the e-mail address you shared with us. 

2. Location

This Policy is intended for customers and users located in the United States of America only. You may be able to access the content but EH will, under any circumstance, be liable for any breach in provisions.

3. Consent

By using our Site and App and availing of our Services, you confirm that you have read and understood the provisions, and agree to be bound by this Policy and Terms of Use. 

In addition, certain pages may require you the give your consent via a pop-up window or a click-through box. This confirms that you have read and understood and agree to our Policy and Terms of Use. 

4. Types of Information Collected

For the purpose of this Policy, personal information refers to any data that is collected from you(directly or indirectly) that allows you to be identified. This section enumerates the kind of data we collect from you and from third parties

  1. Data you provide to us

When you sign-up with us, enter into a contract with us, use our services, make purchases, reach out to us via our “Contact Us” page, send an email or inquiry, or participate in polls and surveys, we may ask you for the following personal information:

  • Contact details (name, address, contact number, date of birth, e-mail address)
  • Payment information
  • Profile photo
  • Vehicle information
  • Other relevant data in connection to the use of our Services.
  1. Data we automatically collect

When you use our Services and App, we also collect the following data:

  • Weblogs, Device, and Usage information (IP Address, URL and pages viewed, website and app analytics, browser and device information, cookies, and other device heuristics)
  • Social media data and sensory data (when you use our social media features to communicate with us.)
  • Geolocation (location of vehicle when charging, or location of user during in-app sessions)
  • Charging session (analytics about charging session including but not limited to member identification and account number, charging time, energy consumed, power cycle patterns, voltage, and current)
  • Station Data for EH’s Site Partners (Partner’s affiliation, company data, information relating to WIFI/internet data)
  1. Data from Third Parties

We may collect information about you from and through affiliated and non-affiliated third parties for product and service improvement, fraud and safety protection purposes or for marketing purposes. 

5. When information is collected

We collect information directly from you when you sign-up or register an account with us, fill-out surveys, subscribe to newsletter and marketing promotions, and other activities where information will be required from you

Likewise, we collect information when you navigate the Site, App, or use our Services, click on a marketing promotion, use the search feature, and engage in push-in app and notification. 


Energy Hunters uses cookies and similar technologies such as web beacons to provide you with the best user experience and analyze how you and other users use our website. Each technology will be discussed below:

Cookies/browser cookies  – a small file placed in your hard drive by your web browser in your computer or mobile device/s. A cookie stores information and user behavior to optimize website functionality. There are different types of cookies we utilize on Energy Hunters, which serve different purposes:

  • Strictly Necessary Cookies – essential for you to browse our website and use its functions. Without these, you won’t be able to enjoy the services provided in our website.
  • Performance Cookies – necessary to improve the performance of our website, and enables us to optimize it and simplify your browsing experience. This includes collecting information about the pages you visit most often. 
  • Functionality Cookies – these cookies stores information about the choices you made and other preferences. This includes username entry, location tagging, videos watched etc. 

There are other cookies such as Advertising and Marketing Cookies, and Local Storage Cookies, both are not applicable to our website. 

When you visit our website, you may see a pop-up window informing you about cookies. You have the option to accept all or manage cookies that will be stored. 

Pixel Tagging/Web Beacons  – this involves using a small tag (known as the pixel tag) placed on certain pages and e-mail that is used to track a user’s web activity, IP address, and type of browser, among others. 


We also use third-party analytics apps such as Google Analytics, Google AdSense, and Google Earth/Maps to better understand our Drivers and Partners and tailor-fit advertising and promotional activities. These service providers may place their own cookies in your browser. 

To prevent Google Analytics from using your information for analytics, you may install theGoogle Analytics Opt-out Browser Add-on for your current web browser.

6. How information is used

The data we collect from you are and may be used for any of the following purposes:

we may

  1. Processing your application and registration
  2. Managing your account (including processing requests to change account information)
  3. Providing and enhancing our products and services (including review of comments, ratings, and surveys)
  4. Marketing products and services (including but not limited to special promotions, discounts, upcoming events, and future enhancements)
  5. Enhancing search functionality (location of chargers/charging stations, distance to the closest charging station, etc.)
  6. Processing billings and payments
  7. Monitoring app usage
  8. Responding to inquiries, concerns, complaints, and other customer support functionality
  9. Communicating with you regarding our services (via newsletter, text message or other forms available)
  10. Improving our content to serve your needs and requirements
  11. Analyzing and diagnosing technical problems, including detecting and preventing threats
  12. Fulfilling any other purpose for which you provide it and in any other way we may describe when you provide the information.
  13. Analyzing and forecasting utilization, demands, and trends by user profile, location. 


We may also combine information from different sources (from you and third-party) to better understand the market and further improve our products and services. 

7. How and to whom we share your information

We do not sell your information or share your information with third parties without your prior consent unless expressly written herewith, in the Terms of Use section, or as required by law/court.

We may, however, disclose your information (in whole or in part) to third parties for the purpose of improving and marketing our products and services. We may share the personal information we collected from you (either in part or in whole), as follows:

  • Within the company, with affiliates, or for other business purposes, we limit the access to your personal information as required by applicable law.
  • With our service providers and third-party contractors including, but not limited to
    • Hosting providers
    • Identity management providers (for user authentication/verification)
    • Financial, legal, and compliance consultants
    • Technology providers such as Website or Mobile App
    • Logistics or shipping vendors for the fulfillment of our products and services
    • Advertising and marketing partners
  • For Drivers, with charging station Partners
  • When we are required by law or court order to share such information
  • Where appropriate to investigate, prevent, and address concerns about illegal activities, fraud, threats to safety, protection of life, rights, or properties
  • When necessary to protect the legal rights of EH and its employees and other drivers and partners, or when in the exercise of our Terms (for billing and collection)

Additionally, we may share anonymous information (De-Identified Personal Information) with interested third parties to understand the usage patterns for certain Services, working with those third parties to do research, including for marketing purposes, and to improve our Services and provide new services, and for any other purpose, we deem appropriate. Data that may be shared include, but are not limited to, anonymous usage data, referring/exit pages and URLs, IP address, platform types, number of clicks, etc. 

8. Rights of the users

As users of our services, you are accorded with rights when it comes to your personal information. As a result, you can

  • Access and change/modify your personal information
  • Delete your personal information, except if required by law or other regulatory body
  • Opt-out or unsubscribe to any newsletter, e-mail marketing campaigns, and any other form of communication

Should you wish to exercise this right, you can contact or call (312) 725-3470

9. Security

We have implemented measures to ensure that your personal information is secured and protected from unauthorized access and disclosure. 

While Energy Hunters employ all necessary precautionary measures, it is important to note that no website, application, internet-connected devices, and online programs and platform, is not secure and transfer of your personal information to our database is not without risk of breach. Therefore we encourage you to take steps to protect your personal information. Log out to your accounts when not in use, do not share your personal and credit card/bank information with anyone, and safeguard your passwords and other access rights. You should also update your passwords regularly to help reduce the risk of unauthorized access to your accounts. 

10. Children

Our services are intended for persons who are legally allowed to drive, which means any person 16 years old or over. We do not intentionally and under good faith collect and retain personal information for persons under the aforementioned age. 

If, during the course of the audit, we found that you submitted your personal information to use even though underage and without consent from your guardians, we are required by law to delete it. 

If you have any concerns, you may contact us at

11. Links to our Website

This website may contain links to other third-party websites and services. Access to any links outside our website is at the user’s own risk, and Energy Hunters is not and will not be held responsible for their own privacy policies. 

We strive to provide you with accurate, timely, and reliable data based on facts from verified sources so you can make informed decisions. However, users are also advised that Energy Hunters is not responsible for the accuracy and reliability of information, data, opinions, or statements made on other websites. We provide these links as a convenience and are in no way some kind of endorsement. 

12. Contact us

For any further questions, inquiries about this Privacy Statement, request for a copy of their personal information, or for any other concerns, you may contact us via email at or call us at (312) 725-3470

13. Changes to this policy

We will update this policy statement from time to time to reflect changes in our services, policies, and applicable laws and regulations. If we make material changes to this policy, you will be informed via the email address/contact information you provide to us. Users are also encouraged to visit this page periodically. By continuing to use this website and all services provided by Energy Hunters, you agree to the provisions of the latest version of the Privacy Statement.